Terms & Conditions
Terms & Conditions
Effective Date: April 12, 2023
Welcome to our website. By accessing or using our site and services, you agree to follow these legally binding Terms & Conditions. Please read them carefully.
1. Use of Website
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You agree not to misuse the site, attempt to gain unauthorized access to our systems, or use our content without permission.
2. Products & Services
All products are custom-made based on the information you provide. You are responsible for reviewing and confirming all personalization details before placing an order. We reserve the right to refuse orders with offensive, hateful, or inappropriate content.
3. Design & Ownership
We collaborate with customers on designs, but all final designs and engraved work remain our intellectual property unless otherwise agreed upon in writing. You may not resell our designs or reproduce them without written consent.
4. Turnaround & Shipping
Processing times may vary based on order volume and customization. We strive to meet estimated delivery dates, but we are not liable for delays caused by shipping carriers or factors outside our control.
5. Returns & Refunds
Due to the custom nature of our products, all sales are final. However, if there is a mistake on our part or your item arrives damaged, please contact us within 7 days of delivery so we can make it right.
6. Collaborations & Merch
If you're a content creator or brand collaborating with us, all terms related to profit sharing, design ownership, or exclusive rights must be agreed upon in writing before production begins.
7. Limitation of Liability
We are not liable for any direct, indirect, or incidental damages arising from the use of our website or products. All services are provided "as is" without warranties of any kind.
8. Privacy
We respect your privacy. Any personal information collected is used only to fulfill your order or respond to your inquiries. We do not sell or share your information with third parties.
9. Modifications
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance.
10. Contact
If you have any questions about these Terms & Conditions, please contact us at:
connect@vanbrerastones.com
VanbreraStones.com